Our Products
We offer contact center technology
that is powerful yet
affordable
to help brands and organizations create better experiences for their
customers and the employees who serve them.
Aspect Unified IP
Aspect® Unified IP® helps enterprise contact centers deliver remarkable customer experiences across every conversation and every channel– through a unified software platform.
Aspect Workforce Management
Available as a cloud or on-premise solution, Aspect® Workforce Management™ software helps you accurately and easily forecast staffing requirements across all customer- facing inbound, outbound, and back office resources.
Genesys PureCloud
The PureCloud platform offers incredibly fast internal adoption for small- to mid-market organizations, as well as a growing list of larger customers. With impressive functionality and a true cloud architecture that supports continuous improvements, the PureCloud software meets your needs now and wherever you want to go in the future.
Genesys PureConnect
Available both on-premises and in the cloud, the PureConnect™ platform is the omnichannel contact center solution for mid-market to large organizations. Simple to administer and built to integrate with your other systems, you can tailor this platform to meet your specific needs and unlock additional features with subscription licenses.
Genesys PureEngage
Deliver competitively superior experiences and digital transformation at any scale with the PureEngage™ omnichannel customer engagement suite for large-scale businesses. The PureEngage platform combines real-time contextual journeys, world-class intelligent routing and digital transformation. These capabilities make customer experience your competitive differentiator.
MAXAR Ruamitr
MAXAR Ruamitr is an innovative contact center-based CRM solution with plenty of intelligent, easy-to-use features that help facilitate hard work, boost productivity, and improve performance and accuracy, all translating into enhanced customer experience.