We are learning organization where our people strive for excellence. We are not big in scale, yet our team is filled with dynamic, competent talents and skilled, accredited specialists.
We have more than 60 engineers, consultants, and IT specialists who are well versed in contact center systems and solutions. Their technical expertise covers all aspect of back-end and front-end contact center technologies and their integration and implementation.
Our BPO service team comprises of more than 60 professionals handling the entirety of contact center operations, including quality assurance and workforce management. Our team has more than 20 years of experience in customer service in diverse industries such as retail, help desk, e-commerce, entertainment, and property development.
Our back-office team of more than 20 staff provide vital support and administration functions including finance and human resources.
Our team works like a symphony orchestra—everyone plays important roles to bring our success. And it is the performance that count, not number.