About Leaders

Meet passionate, remarkable, and skilled people
who drive our company

Get to know the leaders of terrabit and the vital role they play in guiding the company’s strategic vision, operational efficiency, values, and dedication to client service. Our leadership team blends innovation with their experience and expertise in contact center, enabling us to create a bold new world of contact center communication that helps businesses and organizations meet the demands of their customers.

Founders

Nutthadit Thitatiraroj

Chief Executive Officer (CEO)

“Dream. Think. And do it. NOW!”

M.Sc. in Innovation Management and previous work experiences as IT Manager for Thailand’s Ministry of Finance and Country Sales Manager for Aspect Software (Thailand). His 20 years of experience with expertise in sales and in-depth background in contact center software and solutions have cultivated his professional knowledge and understanding of technical requirements to achieve the alignment of technology and business goals.

Metanyakarn Chanonmatchakarun

Chief Operating Officer (COO)

“With passion, we excite with possibilities and love what we do.”

Educational background in non-IT (English Literature). Starting career as content editor, business analyst, and then project manager, with extensive work experience in web applications for business and software projects. Her all combined 20 years of experience and expertise in IT businesses has been solid foundation of terrabit’s success in bringing about true integration of technology solutions with deep business insights and bridging the gap between technical feasibility and business requirements.

Co-Founders

Eagarin Chitramaikul

Division Chief,
Intelligent Software Development

“Standard is a guideline
that needs an update.”

He is one of terrabit’s creative masterminds behind the innovative contact center management solutions, with core technical expertise in software development, system analysis, and web-based applications. He oversees the best practices from idea development to delivery to create the highest quality products with functionality, usability, scalability, and security that fulfill customers’ needs.

Withaya Panichpreechakorn

Division Chief, Contact Center Solution

“You cannot expect on me.
I am beyond that.”

A certified specialist for Aspect® Unified IP® and Aspect Workforce Optimization Suite. He is terrabit’s professional expert in enterprise contact center system configuration, integration, and implementation, with profound knowledge and experience in the complex contact center technology ecosystem, encompassing SIP, ACD, CTI, IVR, WFM, intelligent call routing, voice and data networking, security, end-to-end reporting and analytics, etc.

Our Team

We are learning organization where our people strive for excellence. We are not big in scale, yet our team is filled with dynamic, competent talents and skilled, accredited specialists.

We have more than 60 engineers, consultants, and IT specialists who are well versed in contact center systems and solutions. Their technical expertise covers all aspect of back-end and front-end contact center technologies and their integration and implementation.

Our BPO service team comprises of more than 60 professionals handling the entirety of contact center operations, including quality assurance and workforce management. Our team has more than 20 years of experience in customer service in diverse industries such as retail, help desk, e-commerce, entertainment, and property development.

Our back-office team of more than 20 staff provide vital support and administration functions including finance and human resources.

Our team works like a symphony orchestra—everyone plays important roles to bring our success. And it is the performance that count, not number.