Our Clients & Experiences

Our industry expertise matched with our clients’ customer-centric approach and forward thinking. By working closely with our clients, we build not just business relationship but long-lasting partnership with them. This helps us to truly understand their unique business needs, and then we are able to customize our products, services, and solutions to meet their business goals. Our commitment, efficiency, performance, passion, and integrity are incorporated into the reason why many of our clients have been with since the very start.

Airline/E-commerce/Entertainment/Healthcare/IT/TELCO

Royal Orchid Plus

Solution

Turnkey

Product

MAXAR Email

Function

Email Management

Service

Customer Service

Thai Airways International Public Company Limited

Solution

Turnkey

Product

Aspect UIP, Aspect WFM

Function

Inbound

Service

Customer Service

Ascend Group Company Limited

Solution

Turnkey

Product

Aspect UIP

Function

Inbound

Service

Customer Service

Lazada (Thailand)

Solution

Facility Rental

Product

Aspect UIP

Function

Inbound

Service

Customer Service

beIN SPORTS Thailand

Solution

Outsourced Customer Service

Product

Aspect UIP

Function

Inbound and Outbound

Service

Customer Service

PrimeTime Solution Company Limited

Solution

Outsourced Customer Service

Product

Aspect UIP, MAXAR CRM, MAXAR Email

Function

Inbound

Service

Customer Service

Bangpakok Hospital Group Company Limited

Solution

Turnkey

Product

NEC PBX, Aspect UIP

Function

Inbound

Service

Customer Service and Back Office

Internet Thailand Public Company Limited

Solution

System Rental

Product

Aspect UIP

Function

Inbound

Service

Help Desk

TOT Public Company Limited

Solution

Turnkey

Product

Aspect WFM

Function

Workforce Management

Service

Customer Service

Total Access Communication Public Company Limited (DTAC)

Solution

System Rental

Product

Aspect UIP

Function

Inbound and Outbound

Service

Customer Service and Telesales

Hospitality/Property/Retail

Anantara Hotels, Resorts & Spas

Solution

System Rental

Product

Aspect UIP

Function

Inbound and Outbound

Service

Customer Service

Anantara Hotels, Resorts & Spas (Hong Kong)

Solution

Turnkey

Product

Aspect UIP

Function

Outbound

Service

Telesales

Anantara Hotels, Resorts & Spas (Shanghai)

Solution

Turnkey

Product

Aspect UIP

Function

Outbound

Service

Telesales

Ananda Development Public Company Limited

Solution

System Rental

Product

Aspect UIP, MAXAR CRM

Function

Inbound and Outbound

Service

Customer Service

Magnolia Quality Development Corporation Limited

Solution

Outsourced Customer Service

Product

Aspect UIP, MAXAR CRM, Moxtra, Chatbot (Aspect CXP)

Function

Inbound and Outbound

Service

Customer Service

SM Development Corporation (SMDC)

Solution

Turnkey

Product

Aspect UIP, MAXAR Email

Function

Inbound

Service

Customer Service

Big C Supercenter Public Company Limited

Solution

Outsourced Customer Service

Product

Aspect UIP, MAXAR CRM

Function

Inbound and Outbound

Service

Customer Service

Home Product Center Public Company Limited

Solution

Turnkey

Product

MAXAR CRM

Function

Outbound

Service

Telesales

Tesco Lotus

Solution

Turnkey

Product

Aspect CXP

Function

Chatbot

Service

Customer Service

The 1 by Central Retail Corporation

Solution

Outsourced Customer Service

Product

Aspect UIP

Function

Inbound

Service

Customer Service and Membership

Banking & Finance/Insurance

Bank of Ayudhya Public Company Limited

Solution

Turnkey

Product

Aspect UIP

Function

Outbound

Service

Telesales

HSBC (Hong Kong Bank)

Solution

Turnkey

Product

Aspect UIP, Aspect ACD, Aspect eWFM

Function

Inbound

Service

Customer Service and Membership

Krungthai Bank Public Company Limited

Solution

Turnkey

Product

Aspect WFM, Aspect Performance Management, Aspect Back Office Optimization

Function

Performance and Productivity Optimization

Service

Call Center Transformation

The Union Bank of the Philippines, Inc.

Solution

Turnkey

Product

MAXAR Email

Function

Email Management

Service

Customer Service

TMB Bank Public Company Limited

Solution

System Rental

Product

Aspect UIP

Function

Outbound

Service

Collection

Allianz Ayudhya Assurance Public Company Limited

Solution

Turnkey

Product

Aspect UIP

Function

Outbound

Service

Telesales

Allianz Global Corporate & Specialty SE, Singapore Branch

Solution

Turnkey

Product

Aspect UIP

Function

Inbound and Outbound

Service

Customer Service and Telesales

ANC Broker

Solution

System Rental

Product

Aspect UIP, MAXAR CRM

Function

Outbound

Service

Telesales

Big C Insurance Broker Company Limited

Solution

Facility Rental

Product

Aspect UIP, MAXAR CRM

Function

Outbound

Service

Telesales

Cigna Insurance Public Company Limited

Solution

Turnkey

Product

Aspect UIP, MAXAR QA

Function

Outbound

Service

Telesales and QA Management

DirectAsia (Thailand) Company Limited

Solution

System Rental

Product

MAXAR CRM

Function

Inbound and Outbound

Service

Customer Service and Telesales

Financial Agency, Inc.

Solution

Facility Rental

Product

Aspect UIP, MAXAR CRM

Function

Outbound

Service

Telesales

FWD Life Insurance Public Company Limited

Solution

System Rental and Business Support

Product

Aspect UIP, MAXAR CRM

Function

Outbound

Service

Telesales

Krungthai Panich Insurance

Solution

Turnkey

Product

Aspect UIP, MAXAR Ruamitr

Function

Inbound and Outbound

Service

Customer Service

LMG Insurance Public Company Limited

Solution

Turnkey

Product

MAXAR CRM

Function

Outbound

Service

Telesales

Manulife Insurance Thailand Public Company Limited

Solution

Turnkey

Product

MAXAR CRM

Function

Outbound

Service

Telesales

MediCard Philippines, Inc

Solution

Turnkey

Product

Aspect WFM

Function

Workforce Management

Service

Customer Service

Muang Thai Insurance Public Company Limited

Solution

System Rental

Product

Aspect UIP, MAXAR CRM

Function

Outbound

Service

Telesales

Muang Thai Life Assurance Public Company Limited

Solution

Facility Rental and Turnkey

Product

Aspect UIP, MAXAR CRM

Function

Outbound

Service

Telesales

Southeast Life Insurance Public Company Limited

Solution

Facility Rental

Product

Aspect UIP, MAXAR CRM

Function

Outbound

Service

Telesales

T.C. Insurance Broker Service Company Limited

Solution

Business Support

Product

Aspect UIP

Function

Outbound

Service

Telesales

Talk To Me Company Limited

Solution

System Rental

Product

Aspect UIP, MAXAR CRM

Function

Inbound and Outbound

Service

Customer Service and Telesales

Thai Life Insurance Public Company Limited

Solution

System Rental and Business Support

Product

Aspect UIP

Function

Outbound

Service

Telesales

The Falcon Insurance Public Company Limited

Solution

Facility Rental

Product

Aspect UIP, MAXAR CRM

Function

Outbound

Service

Telesales

Tokio Marine Life Insurance (Thailand) Public Company Limited

Solution

Turnkey

Product

Aspect UIP

Function

Inbound and Outbound

Service

Customer Service